EFFECTIVE: JANUARY 1, 2025

Terms ofService

Please read these terms carefully before using TrustTola's services.

1. Acceptance of Terms

By accessing or using TrustTola's platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Eligibility

To use TrustTola, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using our services under applicable laws
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials

3. Account Registration

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Trading Rules

All transactions on TrustTola must comply with the following rules:

  • Gift cards must be legitimately obtained and owned by you
  • Cards must not be stolen, fraudulent, or obtained through illegal means
  • You must provide accurate card details and information
  • Transactions are final once confirmed by both parties
  • You agree to pay applicable transaction fees
  • Disputes must be reported within 24 hours of transaction completion

5. Prohibited Activities

You may not:

  • Use the platform for any illegal or unauthorized purpose
  • Trade stolen, fraudulent, or invalid gift cards
  • Engage in money laundering or fraud
  • Attempt to manipulate prices or engage in market manipulation
  • Use automated systems or bots without authorization
  • Harass, abuse, or harm other users
  • Reverse engineer or attempt to extract source code
  • Transmit viruses, malware, or harmful code

6. Fees and Payments

TrustTola charges transaction fees based on your account type. Fees are:

  • Clearly displayed before transaction confirmation
  • Automatically deducted from transaction amounts
  • Non-refundable once a transaction is completed
  • Subject to change with 30 days notice

7. Verification and KYC

We may require identity verification documents to comply with legal requirements. Failure to provide requested information may result in account limitations or suspension. All verification data is handled according to our Privacy Policy.

8. Dispute Resolution

In case of disputes:

  • Report the issue through our dispute system within 24 hours
  • Provide all relevant evidence and documentation
  • Cooperate with our investigation process
  • Accept TrustTola's decision as final and binding

9. Limitation of Liability

TrustTola acts as a marketplace platform connecting buyers and sellers. We are not responsible for the quality, safety, or legality of gift cards traded. We do not guarantee continuous, uninterrupted access to our services. Our liability is limited to the amount of fees paid by you in the 12 months preceding any claim.

10. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms, suspicious activity, or at our discretion. Upon termination, your right to use the platform ceases immediately.

11. Intellectual Property

All content, features, and functionality of TrustTola are owned by us and protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

12. Changes to Terms

We may modify these terms at any time. Material changes will be notified via email or platform notification. Continued use of our services after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of Nigeria. Any disputes shall be resolved in the courts of Lagos State, Nigeria.